How much is shipping?

We offer free standard shipping for all domestic orders over $15. 

How do I track my order?
Your shipment is processed within 24 hrs of receiving the order. An email will be sent you with the tracking information included once it’s been shipped.

What is the return policy ?
Returns for unopened items are accepted within 7 business days.

Can I cancel my order ?
We will do our best to accommodate any cancellation request within a 12 hr time frame. We process shipments as soon as possible in order to get the products in your hands.

What’s unique about the masks that Petaluma & Co. carry?
At Petaluma & Co., we carefully curate high quality masks containing natural ingredients. You will find a wide range of sheet masks that are developed by some of the best dermatologists and surgeons from Korea. Each of the masks carry specific ingredients that are designed to target various skin problems from wrinkles to acne.

What are the benefits of doing sheet masks?
Sheet masks are no longer a luxury but, rather, a daily skincare necessity in keeping your skin glowing and healthy. They are inexpensive compared to getting a facial regularly and can be applied at the comfort of your own home. They come in individual packages, pre-soaked serum. Applying a sheet mask will allow it to lock in moisture, soften, firm and hydrate your skin. After 20 minutes, it will leave your skin dewy and glowing as your skin will have absorbed the concentration of the serum.

Sheet masks are able to give you glowing skin through the concentration of serum soaked into the mask. Couple that with the extended 20 minutes that the mask is applied to your face, the process locks in moisture, and hydrates your skin over a period of time. What’s best is that these sheet masks are much easier to apply than dry masks. After you are done with them, all you have to do discard the sheet. No washing, no mess!

How often should I use a sheet masks?
For beginners, we recommend using it once a week. As with any other new habits in your life, it will take some consistent effort to make this a part of your routine. Weekends are a great time to enjoy it. Once you’ve made it a part of your weekly routine, we recommend using it up to three times a week depending on your skin’s condition and lifestyle.

Is there an expiration date for my mask?
Yes, the expiration dates are written on the back of the mask. Most of the masks have a 2 year shelf life. 

Still have questions? Email us at:
hello@petalumaandco.com

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